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SellerZonee for small businesses

An online storefront for small Indian businesses moving beyond phone and WhatsApp orders — catalogue, online payments, order tracking and customer records, without hiring a developer.

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Who this is for: Established small businesses taking orders offline, by phone or over WhatsApp.

The problem this solves

A small business that already has customers usually does not need marketing help first — it needs to stop losing time. Orders arrive by phone, WhatsApp and in person; prices are quoted from memory; payment is chased manually; and nobody can say what sold last month without reconstructing it.

Putting the catalogue and checkout online does not replace those channels. It gives them a shared source of truth.

What this gives an established business

  • A public catalogue with current prices, so quoting stops being a conversation.
  • Online payment collection, so money arrives before dispatch rather than being chased after it.
  • A single order list across every channel, including orders you enter after a phone call.
  • Customer records built from order history, which is the foundation of any repeat-purchase effort.
  • Basic analytics on Starter and advanced analytics on Growth and Pro, so "what actually sells?" has an answer.
  • Local pickup as a shipping option, which for many local businesses is the majority of orders.

If you run more than one shop or brand

Plans include multiple stores under one account — one on Starter, two on Growth and five on Pro. Each store keeps its own products, branding, orders and customers, which suits a business running distinct brands or separate outlets without maintaining separate logins.

Where we are not the right answer

  • We are not a point-of-sale system and do not handle in-store billing or barcode scanning.
  • There is no accounting or GST filing integration; you will export and hand data to your accountant.
  • There is no multi-user staff access with separate roles and permissions yet — an account is operated by its owner.
  • B2B requirements such as customer-specific pricing, quotes or credit terms are not supported.

Frequently asked questions

Can I add orders that came in by phone or WhatsApp?

Yes — orders taken offline can be recorded so the order list and stock stay accurate across every channel. That single order list is usually the main reason an established business adopts a storefront.

Can I run more than one shop from one account?

Yes. Starter includes one store, Growth two and Pro five. Each store keeps separate products, branding, orders and customers.